The healthcare industry is undergoing dramatic efforts to improve the delivery of care. Lots of changes have already occurred that have expanded access to quality care. Now, the challenge is to shift the conversation to focus on optimizing health that emphasizes patient-centered care.
A recent report by The Centers for Medicare and Medicaid Services (CMS) determined consumers should remain at the center of care to keep them engaged and healthy. CMS describes an optimal patient-provider relationship as one that “[gives] consumers access to their records, [enabling] them to be more active participants in their care, making care more person-centered.”