Do you live in a busy urban area? Do you work in healthcare? Do you multitask?

If you said yes to the first two, we can guarantee you said yes to the third.

Riverdale Family Practice (RFP) knows firsthand what busy is. Marking their 30th year in the Kingsbridge/Riverdale neighborhood of the Bronx, New York, RFP serves more than 35,000 people — young and old, rich and poor, from every corner of their neighborhood — which in the Bronx means from every corner of the globe.

As talked about as patient engagement is today, there is still plenty of confusion around how to maximize it. Enterprise solutions such as EHRs and revenue cycle management streamline the healthcare process therefore simplifying the patient’s experience, and with telehealth, mobile and wearable devices, patients can experience a more personalized experience. My son uses his mobile phone and a QR code to buy coffee, why not also use the same technology to check-in at his doctor’s office?