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Helping NYC Youth Reach Their Potential

Posted by eClinicalWorks on Jun 4, 2018 6:00:00 AM

An outsider might assume that New York City youth are universally savvy and self-reliant, capable of finding their way in what is, after all, one of the world’s largest and most diverse cities, a place that is brash, bold, and seemingly bursting with confidence.

But the reality is that youth everywhere face many of the same problems, have many of the same questions, and struggle with many of the same issues. Those issues range from dealing with the physical and emotional changes that come with puberty to questions of identity, self-confidence, and how to navigate the world.

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Topics: healow, Patient Engagement, Patient Portal

Getting Online with Patient Engagement

Posted by eClinicalWorks on May 21, 2018 9:18:53 AM

Let’s Talk about Excellence!

At Prime Care Family Practice of Prince George, Virginia, things were going well. Having worked with eClinicalWorks since 2012, the practice had an excellent healthcare IT partner. Providers were seeing 600 patients each week. The phones were busy.

But early in 2016, Dr. Amar Shah recognized a serious deficiency in his Patient Engagement strategy: It was all about the telephone.

Telephones are great, but if they are the primary or sole method patients use to reach their providers, access to healthcare can suffer, along with patient satisfaction.

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Topics: healow, Patient Engagement, Patient Portal, Open Access®

Patient Portal 8.0

Posted by eClinicalWorks on Apr 16, 2018 6:00:00 PM

When it comes to making quality healthcare available to any community, what’s the first challenge? Access.

After all, the best medical services in the world are of no value unless patients can make use of them. And even when a doctor/patient relationship has been established, the doctors and patients sometimes need help staying in touch and making best use of available resources.

That’s where a tool such as Patient Portal can make a critical difference.

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Topics: Patient Engagement, Patient Portal, V11, Proxy Portal, proxy access

Singletrack: Small Is Beautiful, and It Just Might Last

Posted by eClinicalWorks on Dec 21, 2017 6:36:00 AM

Starting (and Staying) Small in Michigan

According to the numbers, small and independent medical practices are headed for extinction. But in Marquette, Michigan — on the shores of Lake Superior in the Upper Peninsula — the husband and wife team of Dr. Christopher Dehlin and Dr. Jennifer Dehlin are demonstrating that there’s a place for smaller medicine, even in an age of consolidation and managed care.

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Topics: Patient Portal, EHR, PCMH, eClinicalMobile, independent

Grove Medical: Tackling Diabetes with Healthcare IT

Posted by eClinicalWorks on Sep 18, 2017 2:40:09 PM

If there is such a thing as the perfect illustration of how a medical practice should adopt Electronic Health Records, it may be Grove Medical Associates in Auburn, Massachusetts. Over the last 12 years, from their Go-Live with eClinicalWorks to meeting the challenges of value-based medicine, the physicians and staff at Grove have demonstrated excellence and innovation that are models for the industry.

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Topics: Patient Engagement, Patient Portal, diabetes

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