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Back to the Basics: Patient Engagement

Posted by eClinicalWorks on 3/6/20 12:45 PM

Patients are busy. Having a quick and efficient means of setting up an appointment online through healow Open Access® can help you reduce no-shows, keep schedules full, and reduce administrative burdens on staff, all while giving patients the convenience they want of setting up appointments that work with their schedules.

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Topics: Patient Engagement, patient experience

Celebrating National Patient Recognition Week

Posted by eClinicalWorks on 2/5/20 8:00 AM

What would a healthcare practice be without patients to care for? Well, probably not much of a practice at all. National Patient Recognition Week is a time for practices to celebrate patients, focus on patient satisfaction, and learn how to keep patients happy and coming back to their practice.

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Topics: Patient Engagement, Patient Portal, Patient Relationship Management, patient experience, patient satisfaction, Patient-provider relationship

How to Improve the Patient Experience: Establishing a Strong Online Presence

Posted by eClinicalWorks on 7/31/19 5:28 PM

To thrive in today’s healthcare environment, a strong online presence is vital for quality patient care.

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Topics: Patient Engagement, Patient Portal, patient experience, Patient-provider relationship

Essential Strategies to Improve Healthcare

Posted by eClinicalWorks on 7/1/19 2:45 PM

Communication & Connectivity

With value-based care the new standard in medicine, attention is increasingly focused on what healthcare organizations can do to improve Patient Engagement. A clear strategy for retaining patients and attracting new ones is a key part of delivering consistent, quality care. 

An outstanding EHR is essential but not enough. Providers today must respond to patients’ demands for convenience and access — including online portals and telemedicine. 

Successful engagement comes from a commitment to clear, effective communication. That requires paying attention to the technological and human sides of the patient encounter. 

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Topics: Patient Engagement, EHR, Patient Relationship Management, patient experience

Successful Patient Engagement Strategies

Posted by Monica Samii, Christie Clinic on 1/24/19 2:00 PM

Champaign is known as the hub of Illinois’ Silicon Prairie, with many technology and healthcare companies. Christie Clinic, founded in 1929, is a vital and growing part of the region’s economy. We now feature more than 180 providers at 22 clinics in east-central Illinois.

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Topics: healow, Patient Engagement, Patient Portal, patient experience, patient satisfaction

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