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4 Ways to Attract New Patients and Retain Existing Ones

Posted by eClinicalWorks on 7/27/20 5:03 PM

When it comes to selecting a new physician, patients today have quite a few options to choose from. By doing a quick search on the internet, patients will not only find out what is expected from healthcare practices but also find out how an individual practice fares against the competition. Just because a patient initially chooses a practice, doesn’t mean they’ll continue coming back. Read on to learn about four ways that could help you attract new patients and also keep them coming back to receive care.

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Topics: Patient Engagement, patient safety, patient experience, patient satisfaction

Getting to the Heart of Medicine Together

Posted by eClinicalWorks on 6/15/20 5:46 PM

Mid-office reinvention builds on history

Today’s medical practices face a decidedly nonmedical dilemma: They need to adopt new technologies to better cope with the effects of a worldwide pandemic and its economic fallout. At the same time, they are so busy trying to survive they may feel they lack the time to implement new tools and procedures.

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Topics: Patient Engagement, patient experience, patient satisfaction

Back to the Basics: Patient Engagement

Posted by eClinicalWorks on 3/6/20 12:45 PM

Patients are busy. Having a quick and efficient means of setting up an appointment online through healow Open Access® can help you reduce no-shows, keep schedules full, and reduce administrative burdens on staff, all while giving patients the convenience they want of setting up appointments that work with their schedules.

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Topics: Patient Engagement, patient experience

Celebrating National Patient Recognition Week

Posted by eClinicalWorks on 2/5/20 8:00 AM

What would a healthcare practice be without patients to care for? Well, probably not much of a practice at all. National Patient Recognition Week is a time for practices to celebrate patients, focus on patient satisfaction, and learn how to keep patients happy and coming back to their practice.

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Topics: Patient Engagement, Patient Portal, Patient Relationship Management, patient experience, patient satisfaction, Patient-provider relationship

How to Improve the Patient Experience: Establishing a Strong Online Presence

Posted by eClinicalWorks on 7/31/19 5:28 PM

To thrive in today’s healthcare environment, a strong online presence is vital for quality patient care.

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Topics: Patient Engagement, Patient Portal, patient experience, Patient-provider relationship

Essential Strategies to Improve Healthcare

Posted by eClinicalWorks on 7/1/19 2:45 PM

Communication & Connectivity

With value-based care the new standard in medicine, attention is increasingly focused on what healthcare organizations can do to improve Patient Engagement. A clear strategy for retaining patients and attracting new ones is a key part of delivering consistent, quality care. 

An outstanding EHR is essential but not enough. Providers today must respond to patients’ demands for convenience and access — including online portals and telemedicine. 

Successful engagement comes from a commitment to clear, effective communication. That requires paying attention to the technological and human sides of the patient encounter. 

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Topics: Patient Engagement, EHR, Patient Relationship Management, patient experience

Successful Patient Engagement Strategies

Posted by Monica Samii, Christie Clinic on 1/24/19 2:00 PM

Champaign is known as the hub of Illinois’ Silicon Prairie, with many technology and healthcare companies. Christie Clinic, founded in 1929, is a vital and growing part of the region’s economy. We now feature more than 180 providers at 22 clinics in east-central Illinois.

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Topics: healow, Patient Engagement, Patient Portal, patient experience, patient satisfaction

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About eClinicalWorks

At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon us for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions to their healthcare IT needs.

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