You know that feeling you get when you replace your microwave oven, buy a bigger TV, or finally decide to get a new car? What you had was very good, and you were comfortable with it. But after a few days or weeks of the new model, you can’t believe what you were missing!
When it comes to selecting a new physician, patients today have quite a few options to choose from. By doing a quick search on the internet, patients will not only find out what is expected from healthcare practices but also find out how an individual practice fares against the competition. Just because a patient initially chooses a practice, doesn’t mean they’ll continue coming back. Read on to learn about four ways that could help you attract new patients and also keep them coming back to receive care.
Patient safety is something I could talk about over and over; patient safety has always played —and always will play — a central role in the success of Eagle Physicians and Associates down here in Greensboro, North Carolina.
I believe that patient safety, like many things, can be divided into two parts — establishing a patient safety culture and successfully implementing that culture.
In 1968, Dr. Joel J. Nobel, a surgeon at Philadelphia’s Pennsylvania Hospital, warned administrators that a hospital defibrillator wasn’t working. That same week, a 4-year-old patient died because of the same device.
It requires a great product and great training
Beginning in the early 1980s, a transformation of American medicine began that few medical professionals foresaw. And it wasn’t a miracle drug, a research breakthrough, or some dreaded new disease that did it. It was, to put it simply, the computer.
Technology continues to advance in healthcare, but an epidemic of physician burnout continues to threaten the quality of both the doctor’s and the patient’s experience. Between 2011 and 2014, burnout increased from 45.5% to 54.4%, according to the American Journal of Medicine. That had a negative impact on the quality of care, patient safety, and provider and patient satisfaction. While some EHR companies’ solutions may actually make the burnout problem worse by forcing providers to spend even more time on their computers, eClinicalWorks is providing tools that help providers actually reduce the risks of burnout.