For all the advances technology has brought to 21st-century medicine, there remains a need for means of transcribing and transferring information. And because healthcare is as much art as science — and involves human beings — opportunities remain for refining the traditional function of the scribe, from faithfully reproducing information to using human intellect and ingenuity to devise better ways of interpreting data, drawing upon medical knowledge, and making a positive difference in the lives of patients.
Why do medical practices reach out to their patients? The answer seems obvious — because patients who are engaged in their own care tend to be healthier, which makes the job of the physician easier and helps control costs.
But if the answer is so obvious, why don’t more practices have effective Patient Engagement?
Many physicians and their staffs pride themselves on being able to do lots of different tasks. Their intentions are excellent. Doctors, after all, are in the business of helping patients. So, helping as many as possible in the shortest amount of time can’t be a bad thing, right?
Remember those family vacations when the family packed into the car and drove for miles and miles? Eventually, someone would say what was on everybody’s mind: “When are we going to get there?”