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The eClinicalWorks National Conference Is Just a Week Away

Posted by eClinicalWorks on 9/30/21 10:17 AM

With so many different offshoots and avenues to find success in the healthcare field, sometimes sitting back and learning about what’s out there is the best route to success. In just a week, eClinicalWorks® and healow® customers from around the country will be gathering online for the eClinicalWorks and healow National Conference.

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Topics: healow, Patient Engagement, National Conference, eCWNC21, national conference 2021

In Healthcare, First (and Last) Impressions Matter

Posted by eClinicalWorks on 8/24/21 9:40 AM

How to engage and retain patients

You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.

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Topics: healow, Patient Engagement, Open Access®, healow CHECK-IN, contactless check-in, patient engagement solutions, healow Open Access®

In a World of Apps, healow Delivers What Patients Most Want

Posted by eClinicalWorks on 8/17/21 1:00 PM

healow puts the smart in smartphones — 12.4 million times

When it comes to managing your healthcare with an online app, healow® doesn’t want your full attention. In fact, 5% will do just fine.

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Topics: healow, Patient Portal, healow Kids, healow Mom, healow app

Spanish Updates for healow

Posted by eClinicalWorks on 4/27/21 8:19 PM
According to American Community Survey data, in 2016 there were 40 million U.S. residents who spoke Spanish at home in 2016 — a 133.4% increase from 1990, when U.S. Census data showed a total of 17.3 million. As the number of Spanish speakers increases, so too does the need for Spanish-language integration in technology applications and various media, including the solutions healthcare providers rely upon to keep their patients engaged.
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Topics: healow, healow Kids, healow Mom, online appointment booking, healow app, spanish app, spanish integration, online booking system, language

Better Ways to Hear Patients’ Stories

Posted by eClinicalWorks on 3/23/21 5:10 PM

Beginning with a new perspective

Dr. Kenneth LeCroy says his family primary care practice, Lighthouse Family Medicine, often has nurse practitioner students who are eager to know what each patient’s diagnosis is. As much as diagnoses matter, Dr. LeCroy offers these students a broader perspective.

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Topics: healow, eClinicalWorks, messenger, Kiosk, Scribe, eClinicalMessenger

Reinventing Healthcare for a Brighter Future

Posted by eClinicalWorks on 11/12/20 4:28 PM

From rural health centers to urban clinics and everywhere in-between, eClinicalWorks® and healow® are helping practices reinvent themselves to face emerging challenges and provide quality care to patients.

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Topics: healow, Patient Engagement, Population Health, telehealth, TeleVisits, eClinicalTouch, Chronic Care Management, CCM, eClinicalMobile, Open Access®, transition care management, TCM, healow CHECK-IN, contactless check-in

Routine Care During Nonroutine Times

Posted by eClinicalWorks on 5/13/20 11:30 AM

The challenge of coronavirus isn’t just coronavirus

Everyone knows an ounce of prevention is worth a pound of cure, but what happens when you have difficulty finding that ounce of prevention?

For weeks Americans have missed their daily routines, some of which we’ll catch up on over time. But it can be harder to make up for missing check-ups with doctors and dentists, which often detect conditions that need attention.

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Topics: healow, Patient Engagement, telehealth, TeleVisits

Successful Patient Engagement Strategies

Posted by Monica Samii, Christie Clinic on 1/24/19 2:00 PM

Champaign is known as the hub of Illinois’ Silicon Prairie, with many technology and healthcare companies. Christie Clinic, founded in 1929, is a vital and growing part of the region’s economy. We now feature more than 180 providers at 22 clinics in east-central Illinois.

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Topics: healow, Patient Engagement, Patient Portal, patient experience, patient satisfaction

Helping NYC Youth Reach Their Potential

Posted by eClinicalWorks on 6/4/18 6:00 AM

An outsider might assume that New York City youth are universally savvy and self-reliant, capable of finding their way in what is, after all, one of the world’s largest and most diverse cities, a place that is brash, bold, and seemingly bursting with confidence.

But the reality is that youth everywhere face many of the same problems, have many of the same questions, and struggle with many of the same issues. Those issues range from dealing with the physical and emotional changes that come with puberty to questions of identity, self-confidence, and how to navigate the world.

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Topics: healow, Patient Engagement, Patient Portal

ADHD and Telemedicine: A Natural Fit

Posted by eClinicalWorks on 5/30/18 3:05 PM

Two converging trends

When you step back and look at long-term trends in medicine, some things seem obvious. The use of telemedicine to better serve pediatric patients with Attention Deficit Hyperactivity Disorder (ADHD) is such a case.

While mental restlessness has been a part of human behavior throughout history, it is only in recent decades that medical professionals have discerned a treatable difference between individuals who sometimes have trouble focusing and others, including many children, who have the disorder known as ADHD.

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Topics: healow, TeleVisits, ADHD, pediatric

Getting Online with Patient Engagement

Posted by eClinicalWorks on 5/21/18 9:18 AM

Let’s Talk about Excellence!

At Prime Care Family Practice of Prince George, Virginia, things were going well. Having worked with eClinicalWorks since 2012, the practice had an excellent healthcare IT partner. Providers were seeing 600 patients each week. The phones were busy.

But early in 2016, Dr. Amar Shah recognized a serious deficiency in his Patient Engagement strategy: It was all about the telephone.

Telephones are great, but if they are the primary or sole method patients use to reach their providers, access to healthcare can suffer, along with patient satisfaction.

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Topics: healow, Patient Engagement, Patient Portal, Open Access®

“They have their little phones!”

Posted by eClinicalWorks on 1/9/18 2:22 PM

In October 2016, Frontiers in Psychiatry published an online review of studies regarding cellphone addiction, some of which suggest that many people today might be a bit over-attached to those gadgets that seem to take care of more and more of our daily tasks.

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Topics: healow, Patient Engagement, communication, Obstetrics

Healthcare, change, and changing mindsets

Posted by eClinicalWorks on 5/22/17 9:03 AM

 

If there’s anything more difficult than developing healthcare IT, it’s implementing it. And we’re not talking here about the developers and trainers at companies such as eClinicalWorks whose job it is to teach the software to clients. We mean how clients themselves adapt to rapidly changing technology. 

eClinicalWorks focuses a lot of time and attention on training. But the best trainer in the world cannot be certain that clients understand the tools they use every day until they demonstrate confidence in the use of new technologies, and show that they are thinking differently about processes and workflows.

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Topics: healow, Patient Engagement, Patient Portal, EHR, Case Study

The right tools in human hands

Posted by Chris Sinacola on 12/28/16 10:52 AM

Most healthcare providers today don’t lack technology. The real challenge is realizing the full potential of the EHR, smartphones, tablets, trackers and apps. That means developing stronger communication skills, and making sure all providers and staff are trained to take advantage of available technologies.

 

As John Lynn from healthcarescene.com explains in our two-part podcast, communication and training are essential to better medicine.

 

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Topics: healow, Patient Engagement, apps, health trackers, dashboards

Looking Back at a Solid 2015

Posted by Heather Caouette on 12/29/15 8:30 AM

This past year has been an exciting one for eClinicalWorks! As shown in the accompanying infographic, we opened two new locations in 2015 – one in Austin and the other in London – which will broaden our ability to service customers both in the US and in Europe. We also began an expansion of our Westborough headquarters, and expect revenues to be around $400 million for 2015, showing significant growth from previous years.

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Topics: P2P, healow, eClinicalWorks, Interoperability, 10e, 2015

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