You know that feeling you get when you replace your microwave oven, buy a bigger TV, or finally decide to get a new car? What you had was very good, and you were comfortable with it. But after a few days or weeks of the new model, you can’t believe what you were missing!

Most healthcare providers today don’t lack technology. The real challenge is realizing the full potential of the EHR, smartphones, tablets, trackers and apps. That means developing stronger communication skills, and making sure all providers and staff are trained to take advantage of available technologies.

As John Lynn from healthcarescene.com explains in our two-part podcast, communication and training are essential to better medicine.