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In Healthcare, First (and Last) Impressions Matter

Posted by eClinicalWorks on 8/24/21 9:40 AM

How to engage and retain patients

You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.

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Topics: healow, Patient Engagement, Open Access®, healow CHECK-IN, contactless check-in, patient engagement solutions, healow Open Access®

Celebrating National Immunization Awareness Month

Posted by eClinicalWorks on 8/19/21 11:12 AM

In an article in the Journal of Experimental Medicine, Rino Rappuoli describes vaccines as “a safety belt and life insurance for humankind.” Although there have been skeptics since the first smallpox vaccine in the early 18th century, it’s hard to deny the impact that vaccinations have had in the past and will continue to make around the world.

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Topics: Open Access®, PRISMA, VAMS, Vaccine, Vaccine Administration Management Solution

A Partner for Reinventing Your Practice

Posted by eClinicalWorks on 3/16/21 4:17 PM

eClinicalWorks has all the elements you need

True invention is hard, but imagine transportation without the wheel, construction without nails, or literacy without the printing press. Each of those things was built on moments of inspiration, years of effort, and the slow accumulation of technology and knowledge. And the path to today’s technology-rich world is a very long one indeed, stretching from the alchemists of the Middle Ages to Benjamin Franklin’s kite to the integrated circuit.

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Topics: Patient Engagement, telehealth, TeleVisits, Open Access®, healow CHECK-IN, contactless check-in

Meeting the Challenge of Vaccine Administration

Posted by eClinicalWorks on 2/25/21 5:22 PM

Development was only the first step

As soon as the scale and seriousness of the COVID-19 pandemic became clear in early 2020, talk began to focus on the challenges of developing vaccines. The past year has seen an unprecedented effort to develop and deploy safe and effective vaccines to control a virus that has now claimed 2.5 million lives worldwide — and more than 500,000 in the U.S. alone.

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Topics: Open Access®, healow CHECK-IN, contactless check-in, online appointment booking, eClinicalMessenger, e check in, VAMS, Vaccine Administration Management System, Vaccine, COVID-19

Putting the Pieces Together for Quality Healthcare

Posted by eClinicalWorks on 1/29/21 9:02 AM

There are few things as satisfying as placing the last piece of a jigsaw puzzle in the correct spot.

January 29, 2021, is National Puzzle Day and even though finishing a jigsaw puzzle may be satisfying, solving unique problems specific to healthcare is another area worth celebrating.

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Topics: Patient Engagement, Population Health, Interoperability, Patient Portal, telehealth, TeleVisits, Chronic Care Management, CCM, Open Access®, telemedicine, HEDIS, transition care management, TCM, healthcare interoperability, healow CHECK-IN, contactless check-in, online appointment booking, care plan oversight, National Puzzle Day, Disease Explorer, PRISMA, FHIR, #NationalPuzzleDay

Reinventing Healthcare for a Brighter Future

Posted by eClinicalWorks on 11/12/20 4:28 PM

From rural health centers to urban clinics and everywhere in-between, eClinicalWorks® and healow® are helping practices reinvent themselves to face emerging challenges and provide quality care to patients.

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Topics: healow, Patient Engagement, Population Health, telehealth, TeleVisits, eClinicalTouch, Chronic Care Management, CCM, eClinicalMobile, Open Access®, transition care management, TCM, healow CHECK-IN, contactless check-in

Online Doctor’s Appointment Booking Made Easy

Posted by eClinicalWorks on 10/7/20 4:07 PM

Patients are busy and often don’t have time to sit on hold or find an appointment time that matches up with their hectic schedules. That’s where a safe and secure online appointment booking method like healow® Open Access® comes in.

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Topics: Open Access®, online appointment booking

It’s Your Practice — Dream Big!

Posted by eClinicalWorks on 9/9/20 5:10 PM

Remember, Project Kickstart is here to help

Once upon a time, you dreamed of medical school. You knew that would be hard to achieve. And it was. But you being you, there was always another dream — that of opening your own medical practice.

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Topics: RCM, Population Health, Interoperability, support, TeleVisits, messenger, Open Access®, Scribe, Project Kickstart, healow CHECK-IN, contactless check-in, website, SEO, social media, marketing

How to Digitize Your Front Office

Posted by eClinicalWorks on 7/1/20 5:44 PM

Today, digitizing your front office doesn’t have to be a struggle. Utilizing a comprehensive set of tools can help improve workflows and make for a seamless and efficient experience for both patients and staff.

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Topics: telehealth, TeleVisits, messenger, Open Access®, telemedicine

Getting Online with Patient Engagement

Posted by eClinicalWorks on 5/21/18 9:18 AM

Let’s Talk about Excellence!

At Prime Care Family Practice of Prince George, Virginia, things were going well. Having worked with eClinicalWorks since 2012, the practice had an excellent healthcare IT partner. Providers were seeing 600 patients each week. The phones were busy.

But early in 2016, Dr. Amar Shah recognized a serious deficiency in his Patient Engagement strategy: It was all about the telephone.

Telephones are great, but if they are the primary or sole method patients use to reach their providers, access to healthcare can suffer, along with patient satisfaction.

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Topics: healow, Patient Engagement, Patient Portal, Open Access®

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