In the last few years, we have seen dramatic shifts in how patients have interacted with technology and taken control of their own health during a global pandemic.

How to engage and retain patients

You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.

Amid abundant advances, health disparities persist

It is perhaps the greatest paradox in the American healthcare system: In an era of unprecedented advances in information technology and the understanding and treatment of disease, health inequities and gaps in care persist in many parts of the U.S.