How eClinicalWorks and healow Bolster the Front Office

An October 2021 report from Fitch Ratings found that since February 2020 — when the COVID-19 pandemic began — employment in the U.S. healthcare industry has declined by 524,000 positions.

Topics: healow CHECK-IN, contactless check-in, eClinicalMessenger, healow pay, healow Open Access®, Robotic Process Automation, staffing, automation

While lung cancer remains the leading cause of cancer deaths in the U.S., the death rate has steadily declined for more than 30 years, thanks to increased screening, early detection, and improvements in treatment.

Topics: telehealth, TeleVisits, lung cancer, healow CHECK-IN, contactless check-in, Customer Success Story, Lung Cancer Awareness Month

The impact of Kiosk technology in healthcare

Although there are now ways for patients to check in before walking in to a healthcare facility, the kiosk still plays a large role in healthcare. A recent study that looked at 28,636 kiosk-based patient encounters found that check-in time decreased, daily gross and individual point of sale returns increased, and that more satisfaction surveys were completed by patients.

Topics: healow, eClinicalWorks, Patient Engagement, Kiosk, patient experience, patient satisfaction, contactless check-in

How healow can help with post-pandemic workflows

You need only a few minutes to read this blog, but there are even faster ways to transform your front office. We’d love for you to keep reading, but you could just give us a call right now.

Topics: Interoperability, EHR maximization, reinvent, contactless check-in, healow Payment Services, electronic payment, electronic payment systems, e check in, healow pay, healow Open Access®

The jury is in — paper is out!

More than six months after the first reports of coronavirus began to circulate, medical providers across the nation largely adjusted to key changes in their workflows. Those changes include the rise of telehealth, stricter sanitation protocols, and prioritizing care to make the best use of resources.

Topics: telehealth, healow CHECK-IN, contactless check-in, healow Payment Services, telehealth visit, consent forms

How to engage and retain patients

You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.

Topics: healow, Patient Engagement, Open Access®, healow CHECK-IN, contactless check-in, patient engagement solutions, healow Open Access®

eClinicalWorks has all the elements you need

True invention is hard, but imagine transportation without the wheel, construction without nails, or literacy without the printing press. Each of those things was built on moments of inspiration, years of effort, and the slow accumulation of technology and knowledge. And the path to today’s technology-rich world is a very long one indeed, stretching from the alchemists of the Middle Ages to Benjamin Franklin’s kite to the integrated circuit.

Topics: Patient Engagement, telehealth, TeleVisits, Open Access®, healow CHECK-IN, contactless check-in

Development was only the first step

As soon as the scale and seriousness of the COVID-19 pandemic became clear in early 2020, talk began to focus on the challenges of developing vaccines. The past year has seen an unprecedented effort to develop and deploy safe and effective vaccines to control a virus that has now claimed 2.5 million lives worldwide — and more than 500,000 in the U.S. alone.

Topics: Open Access®, healow CHECK-IN, contactless check-in, online appointment booking, eClinicalMessenger, e check in, VAMS, Vaccine Administration Management System, Vaccine, COVID-19

Consumers turning to contactless methods for commerce

There are few things more personal and important to people than the relationships they have with their medical providers. But as central and important as the role that healthcare plays in our lives may be, medicine is subject to many of the same market forces as any other industry.

Topics: health care payers, healow CHECK-IN, contactless check-in, healow Payment Services, electronic payment, electronic payment systems, e check in

There are few things as satisfying as placing the last piece of a jigsaw puzzle in the correct spot.

January 29, 2021, is National Puzzle Day and even though finishing a jigsaw puzzle may be satisfying, solving unique problems specific to healthcare is another area worth celebrating.

Topics: Patient Engagement, Population Health, Interoperability, Patient Portal, telehealth, TeleVisits, Chronic Care Management, CCM, Open Access®, telemedicine, HEDIS, transition care management, TCM, healthcare interoperability, healow CHECK-IN, contactless check-in, online appointment booking, care plan oversight, National Puzzle Day, Disease Explorer, PRISMA, FHIR, #NationalPuzzleDay

To say a lot happened in 2020 would be an understatement. In this blog, we wanted to take a moment to focus on how eClinicalWorks^® has changed over the last year and what we are looking forward to in 2021 and beyond.

Topics: telehealth, TeleVisits, contactless check-in, eCWNC20, 2020

All the elements for success are in place

The challenge of delivering quality healthcare during a global pandemic made 2020 an extraordinarily challenging time. The new year promises to be equally challenging, but perhaps in a more hopeful way. With vaccines against COVID-19 nearing approval and proven solutions for telehealth and contactless check-in in place, it’s a great time for medical practices to assess their next moves.

Topics: telehealth, TeleVisits, contactless check-in

On March 16, Internists Associates of Ridley Park, Pennsylvania closed their physical doors to the world. But that didn’t mean that the care ever stopped for the more than 8,000 patients who rely upon the practice.

Topics: telehealth, TeleVisits, healow CHECK-IN, contactless check-in

From rural health centers to urban clinics and everywhere in-between, eClinicalWorks^® and healow^® are helping practices reinvent themselves to face emerging challenges and provide quality care to patients.

Topics: healow, Patient Engagement, Population Health, telehealth, TeleVisits, eClinicalTouch, Chronic Care Management, CCM, eClinicalMobile, Open Access®, transition care management, TCM, healow CHECK-IN, contactless check-in

How online payments can help practices and patients

Even the best medical practices can struggle to provide great healthcare while keeping their practice operating in an efficient and sustainable way. One key to success is separating those things you can do something about from those that are beyond your control.

Topics: healow CHECK-IN, contactless check-in, healow Payment Services