Our Blog

Celebrating National Patient Recognition Week

Posted by eClinicalWorks on 2/5/20 8:00 AM

What would a healthcare practice be without patients to care for? Well, probably not much of a practice at all. National Patient Recognition Week is a time for practices to celebrate patients, focus on patient satisfaction, and learn how to keep patients happy and coming back to their practice.

Read More

Topics: Patient Engagement, Patient Portal, Patient Relationship Management, patient experience, patient satisfaction, Patient-provider relationship

A More Attractive Choice: Retaining Your Patients!

Posted by eClinicalWorks on 1/31/20 11:03 AM

An October 2018 study commissioned by the referral management platform Fibroblast found that 87% of healthcare executives say that addressing the loss of patients to their competitors is a high priority. At the same time, the survey found that about a quarter of executives either do not track so-called patient “leakage” or don’t understand why it occurs and what to do about it.

Read More

Topics: Patient Engagement, patient satisfaction

Great Tools + Great Attitude = Great Experiences

Posted by eClinicalWorks on 1/10/20 7:00 AM

Today’s patients are fortunate to live in an era of remarkable medical discoveries and advances. Between 1920 and 2020, life expectancy in the U.S. grew from about 50 years to more than 75 years, according to data from the Centers for Disease Control and Prevention. Thanks to early detection and better treatments, death rates for many forms of cancer continue to decline. Genetic medicine and new drugs hold enormous promise for curing even the rarest and most debilitating diseases.

While dramatic medical advances grab the headlines, most patients and medical practices focus each day on a more modest goal — creating the best possible patient experience during each medical encounter.

Doing so requires both great healthcare IT tools and innovative, flexible thinking throughout a medical organization.

Read More

Topics: patient satisfaction, surveys

For Best Results, Engage Your Patients!

Posted by eClinicalWorks on 2/19/19 10:00 AM

Why do medical practices reach out to their patients? The answer seems obvious — because patients who are engaged in their own care tend to be healthier, which makes the job of the physician easier and helps control costs.

But if the answer is so obvious, why don’t more practices have effective Patient Engagement?

Read More

Topics: Patient Engagement, patient satisfaction, Health IT Innovation

Successful Patient Engagement Strategies

Posted by Monica Samii, Christie Clinic on 1/24/19 2:00 PM

Champaign is known as the hub of Illinois’ Silicon Prairie, with many technology and healthcare companies. Christie Clinic, founded in 1929, is a vital and growing part of the region’s economy. We now feature more than 180 providers at 22 clinics in east-central Illinois.

Read More

Topics: healow, Patient Engagement, Patient Portal, patient experience, patient satisfaction

Subscribe by email

Recent Posts

Posts by Topic

see all