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Getting to the Heart of Medicine Together

Posted by eClinicalWorks on 6/15/20 5:46 PM

Mid-office reinvention builds on history

Today’s medical practices face a decidedly nonmedical dilemma: They need to adopt new technologies to better cope with the effects of a worldwide pandemic and its economic fallout. At the same time, they are so busy trying to survive they may feel they lack the time to implement new tools and procedures.

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Topics: Patient Engagement, patient experience, patient satisfaction

Finding a New Normal: The Patient Experience

Posted by eClinicalWorks on 6/12/20 4:26 PM

The way we practice medicine continues to evolve. As patients become more tech-savvy and curious about their health, keeping their patients engaged will become increasingly important. Delivering a quality experience for patients starts by establishing an effective strategy with the tools at your disposal.

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Topics: Patient Engagement, telehealth, TeleVisits, telemedicine, empowering patients, patient satisfaction

Celebrating National Patient Recognition Week

Posted by eClinicalWorks on 2/5/20 8:00 AM

What would a healthcare practice be without patients to care for? Well, probably not much of a practice at all. National Patient Recognition Week is a time for practices to celebrate patients, focus on patient satisfaction, and learn how to keep patients happy and coming back to their practice.

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Topics: Patient Engagement, Patient Portal, Patient Relationship Management, patient experience, patient satisfaction, Patient-provider relationship

A More Attractive Choice: Retaining Your Patients!

Posted by eClinicalWorks on 1/31/20 11:03 AM

An October 2018 study commissioned by the referral management platform Fibroblast found that 87% of healthcare executives say that addressing the loss of patients to their competitors is a high priority. At the same time, the survey found that about a quarter of executives either do not track so-called patient “leakage” or don’t understand why it occurs and what to do about it.

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Topics: Patient Engagement, patient satisfaction

Great Tools + Great Attitude = Great Experiences

Posted by eClinicalWorks on 1/10/20 7:00 AM

Today’s patients are fortunate to live in an era of remarkable medical discoveries and advances. Between 1920 and 2020, life expectancy in the U.S. grew from about 50 years to more than 75 years, according to data from the Centers for Disease Control and Prevention. Thanks to early detection and better treatments, death rates for many forms of cancer continue to decline. Genetic medicine and new drugs hold enormous promise for curing even the rarest and most debilitating diseases.

While dramatic medical advances grab the headlines, most patients and medical practices focus each day on a more modest goal — creating the best possible patient experience during each medical encounter.

Doing so requires both great healthcare IT tools and innovative, flexible thinking throughout a medical organization.

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Topics: patient satisfaction, surveys

For Best Results, Engage Your Patients!

Posted by eClinicalWorks on 2/19/19 10:00 AM

Why do medical practices reach out to their patients? The answer seems obvious — because patients who are engaged in their own care tend to be healthier, which makes the job of the physician easier and helps control costs.

But if the answer is so obvious, why don’t more practices have effective Patient Engagement?

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Topics: Patient Engagement, patient satisfaction, Health IT Innovation

Successful Patient Engagement Strategies

Posted by Monica Samii, Christie Clinic on 1/24/19 2:00 PM

Champaign is known as the hub of Illinois’ Silicon Prairie, with many technology and healthcare companies. Christie Clinic, founded in 1929, is a vital and growing part of the region’s economy. We now feature more than 180 providers at 22 clinics in east-central Illinois.

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Topics: healow, Patient Engagement, Patient Portal, patient experience, patient satisfaction

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