Switching EHRs can be time-consuming and expensive, but practices continue to seek better healthcare IT. An EHR should provide comprehensive documentation, the latest interoperability, tools for Patient Engagement and Population Health, in-depth data analytics, tools that promote safety when trying to reduce the number of in-person visits, and effective Revenue Cycle Management.
Given how few EHRs meet all those criteria, it is not surprising that 62% of practices have switched EHRs at least once.