Although there are now ways for patients to check in before walking in to a healthcare facility, the kiosk still plays a large role in healthcare. A recent study that looked at 28,636 kiosk-based patient encounters found that check-in time decreased, daily gross and individual point of sale returns increased, and that more satisfaction surveys were completed by patients.
Topics: healow, eClinicalWorks, Patient Engagement, Kiosk, patient experience, patient satisfaction, contactless check-in
Early October means the new football season is in full swing — and that it’s time to kick off the annual eClinicalWorks® and healow® National Conference!
Topics: Patient Engagement, National Conference, keynote, CMS, national conference 2021, healow TeleVists
With so many different offshoots and avenues to find success in the healthcare field, sometimes sitting back and learning about what’s out there is the best route to success. In just a week, eClinicalWorks® and healow® customers from around the country will be gathering online for the eClinicalWorks and healow National Conference.
Topics: healow, Patient Engagement, National Conference, eCWNC21, national conference 2021
You’ve heard it said you only get one chance to make a first impression. That’s true for things as trivial as trying a new restaurant and as important as meeting your spouse’s family for the first time. In healthcare, first impressions can have a long-lasting impact on patients’ perceptions of your practice — and your bottom line.
Topics: healow, Patient Engagement, Open Access®, healow CHECK-IN, contactless check-in, patient engagement solutions, healow Open Access®
True invention is hard, but imagine transportation without the wheel, construction without nails, or literacy without the printing press. Each of those things was built on moments of inspiration, years of effort, and the slow accumulation of technology and knowledge. And the path to today’s technology-rich world is a very long one indeed, stretching from the alchemists of the Middle Ages to Benjamin Franklin’s kite to the integrated circuit.
Topics: Patient Engagement, telehealth, TeleVisits, Open Access®, healow CHECK-IN, contactless check-in
It is perhaps the greatest paradox in the American healthcare system: In an era of unprecedented advances in information technology and the understanding and treatment of disease, health inequities and gaps in care persist in many parts of the U.S.
Topics: Patient Engagement, patient engagement strategies, patient engagement solutions, underserved populations, increase patient engagement, underserved populations in healthcare
National Patient Recognition Week occurs each year during the first week of February, coinciding with another popular event — Groundhog Day. This year, we imagine that winter’s duration is probably not the first thing on the minds of providers and patients. They’re more likely to be asking how much longer the COVID-19 crisis will last!
Topics: Patient Engagement, telehealth, TeleVisits, messenger, Patient Relationship Management, Kiosk, patient experience, telemedicine, patient satisfaction, Patient-provider relationship, national patient recognition week, eClinicalMessenger
There are few things as satisfying as placing the last piece of a jigsaw puzzle in the correct spot.
January 29, 2021, is National Puzzle Day and even though finishing a jigsaw puzzle may be satisfying, solving unique problems specific to healthcare is another area worth celebrating.
Topics: Patient Engagement, Population Health, Interoperability, Patient Portal, telehealth, TeleVisits, Chronic Care Management, CCM, Open Access®, telemedicine, HEDIS, transition care management, TCM, healthcare interoperability, healow CHECK-IN, contactless check-in, online appointment booking, care plan oversight, National Puzzle Day, Disease Explorer, PRISMA, FHIR, #NationalPuzzleDay
From rural health centers to urban clinics and everywhere in-between, eClinicalWorks® and healow® are helping practices reinvent themselves to face emerging challenges and provide quality care to patients.
Topics: healow, Patient Engagement, Population Health, telehealth, TeleVisits, eClinicalTouch, Chronic Care Management, CCM, eClinicalMobile, Open Access®, transition care management, TCM, healow CHECK-IN, contactless check-in
During these challenging times, strengthening Patient Engagement may seem like a daunting task, but it doesn’t have to be. VIP Midsouth Children’s Clinic is a group of eight pediatric clinics in Tennessee that use the Patient Portal to strengthen engagement.
Topics: Patient Engagement, Patient Portal, telehealth, pediatric
When it comes to selecting a new physician, patients today have quite a few options to choose from. By doing a quick search on the internet, patients will not only find out what is expected from healthcare practices but also find out how an individual practice fares against the competition. Just because a patient initially chooses a practice, doesn’t mean they’ll continue coming back. Read on to learn about four ways that could help you attract new patients and also keep them coming back to receive care.
Topics: Patient Engagement, patient safety, patient experience, patient satisfaction
Today’s medical practices face a decidedly nonmedical dilemma: They need to adopt new technologies to better cope with the effects of a worldwide pandemic and its economic fallout. At the same time, they are so busy trying to survive they may feel they lack the time to implement new tools and procedures.
Topics: Patient Engagement, patient experience, patient satisfaction
The way we practice medicine continues to evolve. As patients become more tech-savvy and curious about their health, keeping their patients engaged will become increasingly important. Delivering a quality experience for patients starts by establishing an effective strategy with the tools at your disposal.
Topics: Patient Engagement, telehealth, TeleVisits, telemedicine, empowering patients, patient satisfaction
Everyone knows an ounce of prevention is worth a pound of cure, but what happens when you have difficulty finding that ounce of prevention?
For weeks Americans have missed their daily routines, some of which we’ll catch up on over time. But it can be harder to make up for missing check-ups with doctors and dentists, which often detect conditions that need attention.
Topics: healow, Patient Engagement, telehealth, TeleVisits
Patients are busy. Having a quick and efficient means of setting up an appointment online through healow Open Access® can help you reduce no-shows, keep schedules full, and reduce administrative burdens on staff, all while giving patients the convenience they want of setting up appointments that work with their schedules.
Topics: Patient Engagement, patient experience, Back to the Basics
