For all the advances technology has brought to 21st-century medicine, there remains a need for means of transcribing and transferring information. And because healthcare is as much art as science — and involves human beings — opportunities remain for refining the traditional function of the scribe, from faithfully reproducing information to using human intellect and ingenuity to devise better ways of interpreting data, drawing upon medical knowledge, and making a positive difference in the lives of patients.
Technology continues to advance in healthcare, but an epidemic of physician burnout continues to threaten the quality of both the doctor’s and the patient’s experience. Between 2011 and 2014, burnout increased from 45.5% to 54.4%, according to the American Journal of Medicine. That had a negative impact on the quality of care, patient safety, and provider and patient satisfaction. While some EHR companies’ solutions may actually make the burnout problem worse by forcing providers to spend even more time on their computers, eClinicalWorks is providing tools that help providers actually reduce the risks of burnout.
For today’s busy physicians, finding ways to speed workflows without sacrificing accurate, quality care is critical to meeting the needs of their patients. According to a July 2018 study of U.S. physicians conducted by researchers at the Stanford University School of Medicine, 55 percent reported symptoms of burnout. The study found that physician burnout is as important a factor in medical errors as unsafe medical workplace conditions — if not more so.