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What Healthcare Consumerism Will Mean for Providers in 2020

Posted by eClinicalWorks on 1/22/20 2:27 PM

Whether customers are scanning through user reviews to figure out where to get the best slice of pizza or reading up on which healthcare provider is right for them, the majority of consumers will make an educated decision before making a choice. As a healthcare provider, it’s your job to recognize and understand what your customer base’s needs are and how you will be able to solve their problems and keep them coming back for more.

What is healthcare consumerism?

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Topics: healthcare IT, consumerism

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