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Meeting Staffing Needs: Looking Beyond COVID-19

Posted by eClinicalWorks on 12/15/21 3:45 PM

How eClinicalWorks and healow Bolster the Front Office

An October 2021 report from Fitch Ratings found that since February 2020 — when the COVID-19 pandemic began — employment in the U.S. healthcare industry has declined by 524,000 positions.

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Topics: healow CHECK-IN, contactless check-in, eClinicalMessenger, healow pay, healow Open Access®, Robotic Process Automation, staffing, automation

Better Ways to Hear Patients’ Stories

Posted by eClinicalWorks on 3/23/21 5:10 PM

Beginning with a new perspective

Dr. Kenneth LeCroy says his family primary care practice, Lighthouse Family Medicine, often has nurse practitioner students who are eager to know what each patient’s diagnosis is. As much as diagnoses matter, Dr. LeCroy offers these students a broader perspective.

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Topics: healow, eClinicalWorks, messenger, Kiosk, Scribe, eClinicalMessenger

Meeting the Challenge of Vaccine Administration

Posted by eClinicalWorks on 2/25/21 5:22 PM

Development was only the first step

As soon as the scale and seriousness of the COVID-19 pandemic became clear in early 2020, talk began to focus on the challenges of developing vaccines. The past year has seen an unprecedented effort to develop and deploy safe and effective vaccines to control a virus that has now claimed 2.5 million lives worldwide — and more than 500,000 in the U.S. alone.

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Topics: Open Access®, healow CHECK-IN, contactless check-in, online appointment booking, eClinicalMessenger, e check in, VAMS, Vaccine Administration Management System, Vaccine, COVID-19

One Key for 2021: Staying Focused on Patients

Posted by eClinicalWorks on 2/2/21 3:08 PM

Stability, continuity of care, and outstanding service matter

National Patient Recognition Week occurs each year during the first week of February, coinciding with another popular event — Groundhog Day. This year, we imagine that winter’s duration is probably not the first thing on the minds of providers and patients. They’re more likely to be asking how much longer the COVID-19 crisis will last!

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Topics: Patient Engagement, telehealth, TeleVisits, messenger, Patient Relationship Management, Kiosk, patient experience, telemedicine, patient satisfaction, Patient-provider relationship, national patient recognition week, eClinicalMessenger

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