To say a lot happened in 2020 would be an understatement. In this blog, we wanted to take a moment to focus on how eClinicalWorks^® has changed over the last year and what we are looking forward to in 2021 and beyond.

What do you get when you combine lots of snowfall, a worldwide pandemic, and a nearly complete lockdown of your state?

All the elements for success are in place

The challenge of delivering quality healthcare during a global pandemic made 2020 an extraordinarily challenging time. The new year promises to be equally challenging, but perhaps in a more hopeful way. With vaccines against COVID-19 nearing approval and proven solutions for telehealth and contactless check-in in place, it’s a great time for medical practices to assess their next moves.

On March 16, Internists Associates of Ridley Park, Pennsylvania closed their physical doors to the world. But that didn’t mean that the care ever stopped for the more than 8,000 patients who rely upon the practice.

In a year filled with challenges, eClinicalWorks^® and healow^® have delivered the telehealth solutions practices need to reinvent themselves and continue to serve their communities.

More than half of providers faced an increase

According to a summer 2000 survey conducted by the National Council for Behavioral Health, demand for mental health services has skyrocketed during the COVID-19 crisis. The survey found that more than half of agencies surveyed had seen an increase in demand for their services.

From rural health centers to urban clinics and everywhere in-between, eClinicalWorks^® and healow^® are helping practices reinvent themselves to face emerging challenges and provide quality care to patients.

It’s been months since the COVID-19 pandemic transformed the way providers practice medicine. For many, the need for an almost overnight transformation became too much of a strain on their resources, and practices were forced to shut down permanently. Others like Little River Medical Center found the means to adapt and utilize comprehensive tools and strategies to find success in the wake of a global pandemic.

If there’s one word to describe Dr. Stephen Salopak, it would be impressive. He runs a sole provider practice in Lafayette, Louisiana, where he not only provides care for the many patients who live in the city but also those in the surrounding communities.

Health centers in perfect position to make a critical difference

The COVID-19 crisis has placed enormous strain on the things that constitute community — connecting in person, discussing problems, and supporting patients with their health needs. It is natural that community health centers lead the fight against the effects of the pandemic.

Practices turning essential tools for sustainability

More than six months after the World Health Organization declared the COVID-19 outbreak a global pandemic, the world continues to search for hope amid great loss. According to the WHO, some 170 potential vaccines are under development, with more than two dozen already in clinical trials.

Thousands of practices nationwide are enjoying the power and flexibility of healow TeleVisits^™ to deliver patient care remotely. But did you know about three features that are making care easier and better than ever?

A new school year? Begin it right!

As Aristotle said long ago, “Well begun is half done.” And there’s no better time to put that ancient saying to work than at the start of a new school year.

You’re making changes — make the right ones

With COVID-19 forcing changes to medical practices, 2020 is a great time to go back to basics. As students return to school and families juggle their schedules, it’s the perfect time to do your healthcare IT homework to make sure you’re delivering the services and information they need.

During these challenging times, strengthening Patient Engagement may seem like a daunting task, but it doesn’t have to be. VIP Midsouth Children’s Clinic is a group of eight pediatric clinics in Tennessee that use the Patient Portal to strengthen engagement.