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Big Sur is the lone health center that offers healthcare for a hundred miles of California coastline. In the winter of 2016-17, mudslides tore apart the environment – cutting off the community from the rest of the world.

The health center had no choice but to shut down. Close by in Monterey, Dr. Brita Breummer was able to use cloud-based technology to access patients' Electronic Medical Records and charts through the eClinicalWorks EHR system.

This past year has been an exciting one for eClinicalWorks! As shown in the accompanying infographic, we opened two new locations in 2015 – one in Austin and the other in London – which will broaden our ability to service customers both in the US and in Europe. We also began an expansion of our Westborough headquarters, and expect revenues to be around $400 million for 2015, showing significant growth from previous years.

At the beginning of this year, we promised our customers that we would make significant investments in customer service. We have done that with new processes and adding 250+ more employees to service. Customers agree and have been commenting daily: