To say a lot happened in 2020 would be an understatement. In this blog, we wanted to take a moment to focus on how eClinicalWorks^® has changed over the last year and what we are looking forward to in 2021 and beyond.

What do you get when you combine lots of snowfall, a worldwide pandemic, and a nearly complete lockdown of your state?

What makes a holiday sweater ugly? Is it an abundance of incongruous geometric patterns, bright multicolored lights that wind up and around the wool sleeves like vines on a chimney, or could it just be one too many snowflakes dotting the front of that purple and orange itchy holiday sweater?

All the elements for success are in place

The challenge of delivering quality healthcare during a global pandemic made 2020 an extraordinarily challenging time. The new year promises to be equally challenging, but perhaps in a more hopeful way. With vaccines against COVID-19 nearing approval and proven solutions for telehealth and contactless check-in in place, it’s a great time for medical practices to assess their next moves.

On March 16, Internists Associates of Ridley Park, Pennsylvania closed their physical doors to the world. But that didn’t mean that the care ever stopped for the more than 8,000 patients who rely upon the practice.

How EHR flexibility helps during life’s important moments

There are few things more complex than the world of healthcare. But look beyond all the talk about procedures, technology, workflows, rules, and reimbursements and you’ll find patients and providers who share a few simple goals: They want to maintain and restore health. They want to build personal relationships. And they want tools and technologies that support the caring that is the most important part of healthcare — for patients and providers alike.

For healthcare practices, 2020 has been a year unlike one we’ve ever experienced before. Providers across the country had to make quick and important decisions to not only stay in business but keep their patient populations safe and healthy. From adjusting to legislation and workflows designed to combat the COVID-19 pandemic to utilizing new and existing tools and technology, providers across the country continued to do what they do best: provide quality care to those in need.

A first point of contact that helps practices, too

Centuries ago, the Ottoman emperors introduced the kiosk as a small, domed pavilion or summer house that welcomed visitors to a view of wonderful gardens. Kiosks have changed over the years, but the eClinicalWorks^® Kiosk still serves as a place to welcome visitors — in this case patients coming to see their doctor.

In a year filled with challenges, eClinicalWorks^® and healow^® have delivered the telehealth solutions practices need to reinvent themselves and continue to serve their communities.

More than half of providers faced an increase

According to a summer 2000 survey conducted by the National Council for Behavioral Health, demand for mental health services has skyrocketed during the COVID-19 crisis. The survey found that more than half of agencies surveyed had seen an increase in demand for their services.

An enhanced my.eclinicalworks.com is here

Seafarers once steered by the stars. Motorists used to find their way with crisp roadmaps and well-placed highway signs. And physicians relied upon a good filing system and that indispensable office assistant who seemed to remember everything.

From rural health centers to urban clinics and everywhere in-between, eClinicalWorks^® and healow^® are helping practices reinvent themselves to face emerging challenges and provide quality care to patients.

How online payments can help practices and patients

Even the best medical practices can struggle to provide great healthcare while keeping their practice operating in an efficient and sustainable way. One key to success is separating those things you can do something about from those that are beyond your control.

It’s been months since the COVID-19 pandemic transformed the way providers practice medicine. For many, the need for an almost overnight transformation became too much of a strain on their resources, and practices were forced to shut down permanently. Others like Little River Medical Center found the means to adapt and utilize comprehensive tools and strategies to find success in the wake of a global pandemic.

Who would have thought it possible to bring together so many healthcare providers for three days of education, discussion, and fun? Our 2020 National Conference was not only the first time that our event was entirely virtual but also the first time that we’ve had over 15,000 attendees signing in from all 50 states.